Returns & Exchanges

To be eligible for a return or exchange, your item must:

• Be in original, unused condition
• Include all original packaging and accessories
• Have all tags and labels attached
• Be returned within 30 days of delivery

We provide prepaid return shipping labels for all returns. Simply print the label, attach it to your package, and drop it off at any carrier location.

For exchanges, return shipping is free. For refunds, return shipping costs may be deducted from your refund amount unless the item is defective or incorrect.

Once we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Please note:

• Refunds may take 5-10 business days to appear in your account
• Original shipping costs are non-refundable (unless item is defective)
• Gift card purchases will be refunded as store credit

We’re happy to exchange items for a different size, color, or style, subject to availability. To exchange an item:

1. Initiate a return for the original item
2. Place a new order for the item you want
3. Once we receive your return, we’ll process your refund

If the exchange item costs more, you’ll be charged the difference. If it costs less, you’ll receive a refund for the difference.

If you receive a damaged or defective item, please contact us immediately. We’ll send a replacement at no cost to you, or provide a full refund including shipping.

Please include photos of the damage when contacting us so we can process your request quickly.

International customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance.

Customs fees and import taxes are non-refundable. Refunds will be issued in the original currency at the current exchange rate.