Frequently Asked Questions

Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package on the carrier’s website. You can also view your order status in your account dashboard.

If you haven’t received a tracking number within 2-3 business days, please contact our support team.

We offer several shipping options:

• Standard Shipping: 5-7 business days (Free on orders over $50)
• Express Shipping: 2-3 business days
• Overnight Shipping: Next business day

Shipping costs are calculated at checkout based on your location and selected shipping method.

We offer a 30-day return policy on all products. Items must be in original condition with all packaging and accessories included.

To initiate a return:

1. Log into your account
2. Go to your order history
3. Select the item you want to return
4. Follow the return instructions

Refunds will be processed within 5-7 business days after we receive your return.

Our products are designed for specific iPhone models. Each product page clearly indicates which iPhone models are compatible. We offer cases and accessories for:

• iPhone 15 Series
• iPhone 14 Series
• iPhone 13 Series
• iPhone 12 Series
• iPhone 11 Series
• And earlier models

Please check the product description before purchasing to ensure compatibility with your device.

Creating an account is easy and free:

1. Click on “My Account” in the header
2. Select “Create Account”
3. Enter your email address and create a password
4. Complete your profile information

Having an account allows you to track orders, save addresses, and access exclusive offers.

You can modify or cancel your order within 1 hour of placing it, as long as it hasn’t been processed for shipping. After that, please contact our support team immediately.

Once an order has shipped, you’ll need to wait for delivery and then initiate a return if needed.

Yes, we ship internationally to most countries. Shipping costs and delivery times vary by location. International orders may be subject to customs fees and import taxes, which are the responsibility of the customer.

Please check our shipping page for a complete list of countries we ship to and estimated delivery times.

To reset your password:

1. Go to the “My Account” page
2. Click “Lost your password?”
3. Enter your email address
4. Check your email for a password reset link
5. Follow the instructions to create a new password

If you don’t receive the email, check your spam folder or contact support.